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Your Otelier Account Resources

We're here to ensure you get the most out of your Otelier customer experience

Meet Your Account Manager

Meet Alexys, your dedicated partner at Otelier. Alexys is committed to helping you navigate our products and provide the support you need to drive success.

Alexys Mitchell Illustration-1

About Alexys

Hi, I’m Alexys Mitchell, your dedicated Otelier Account Manager – based in Atlanta. My goal is to understand your unique challenges and help identify solutions within Otelier that make your day-to-day easier and more efficient. With a strong background in customer success and sales, I’m committed to providing personalized guidance and see where you may have some gaps that Otelier can fill. I’m here to be a true partner in your success and to make sure Otelier continues to meet your evolving needs.

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Access to Resources

Here at Otelier, we aim to make everything you need easily accessible. Whether you’re seeking help with billing, support, training, or have questions, we have you covered.

Billing

Need help with your Otelier billing? Here's where you can better understand your invoices and manage your payments. If you need further assistance, reach out via email at ar@otelier.io
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Support

The Otelier Support Portal is filled with helpful articles to guide you through any challenges, from basic setup to advanced features. If you need further assistance, email support@otelier.io 
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Training

Get the most out of your products with the Otelier Knowledge Base, which includes self-paced training modules. Access resources to sharpen your skills and stay up-to-date.
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FAQ

Have a question about your solutions? Our Frequently Asked Questions section has answers to the most common queries, ensuring you can quickly find solutions to your problems.
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Otelier Solutions

Explore the hospitality software solutions powering the future of hotel operations.

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DigiAudit
(formerly known as myDocs)

Automate night audit workflows and compliance

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Rec
(formerly known as HelloGM)

Streamline income audit and financial reconciliation

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DigiPay
(formerly known as HelloGM)

Drive efficiency with hotel-specific AP tools

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TruePlan
(formerly known as Broadvine)

Elevate your budgeting and forecasting processes

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IntelliSight
(formerly known as Datavision)

Centralize data and discover actionable insights

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Success Stories