In this webinar, panelists discuss how the spirit of hospitality – anticipating guests' needs and providing unforgettable experiences – has been lost in a sea of operational back office tasks. Fortunately, hospitality technology platforms have evolved with the times, and today there are modern, cloud-based tools to automate and offload many of the mundane functions required to run a hotel.
What you'll learn:
- All the hotel back office tasks that can be automated today
- Better understand how to use guest feedback to improve guest experiences
- What data matters? Uncover key data sets you want to see all in one place
- Explore modern tools that are improving data sharing in hotel tech
Speakers
- Jason Freed, Hospitality Data Evangelist, Otelier
- Lex Raleigh, Distinguished Architect, Otelier