How Five Rivers Hospitality Boosted Efficiency by Centralizing Operations

Five Rivers Hospitality, a family-owned hotel owner-operator based in Salt Lake City, Utah, has been building and managing a successful hotel portfolio for nearly two decades. As the company expanded, ensuring consistent performance across properties became a major challenge. Each hotel had its own unique management style and operational capabilities, making it difficult to standardize procedures and maintain a uniform level of service quality.  

To address these challenges, Five Rivers Hospitality adopted Otelier IntelliSight Pro, Otelier’s business intelligence software, and DigiPay, Otelier’s accounts payable automation software. With these new tools, Five Rivers was able to:  

• Increase efficiency by reducing the time GMs spend on administrative tasks by 50%
• Drive cost savings through improved labor management and financial oversight
• Enhance accountability by implementing clear approval workflows

Read about the results of the partnership between Otelier and Five Rivers Hospitality at the button above.