After expanding to include a suite of data solutions for hotel owners and operators, MDO (myDigitalOffice) acquired HelloGM in 2023 and rebranded to become Otelier in January 2024. Please excuse any brand inconsistencies in the content.
"We had four different chains without a centralized report so our Vice President of Operations was spending a lot of time putting together spreadsheets, Word documents, reports, and not spending enough of it on operations," says Sandeep Thakrar, President of Neema Hospitality
That was before he discovered Otelier (formerly HelloGM) back in 2019, when it launched as a central software solution for multi-property owners and operators. Sandeep was looking for a simple system where he could find all property data for Neema's portfolio while HelloGM's Co-Founder & CEO was looking for excellent hotel owner/operators to partner with.
Nearly four years later, Otelier remains the single data analytics provider to the Neema Hospitality portfolio, consisting of 12 limited service and extended stay hotels with Hilton, Marriott, IHG, and Choice Hotels flags.