In this episode of the Otelier Interview Series, hospitality veteran Jason D’Agostino shares how his background in food and beverage shaped a more holistic approach to revenue management. Having helped grow Visions Hotels from 25 to 70 properties as Corporate Director of Revenue Management, Jason explains why revenue leaders must look beyond the rooms division to consider profitability across every department – from F&B to spa, parking, and other ancillary outlets.
Jason discusses how the analytical discipline he learned in the kitchen – evaluating food costs, labor, and profit margins after every event – directly translates to modern hotel revenue strategy. He emphasizes that “top-line recovery does not equal bottom-line health” and encourages operators to evaluate total RevPAR and contribution margins rather than relying solely on occupancy or room rate performance.