In this interview, Jennifer Ramirez, Director of Training and Financial Systems for Westmont Hospitality Group, reflects on the evolution of hotel audit processes – from printing night audit reports and mailing them, to today’s fully digital, cloud-based approach. She discusses how Westmont’s use of DigiAudit has helped streamline nightly reporting and reduce manual workloads across accounting teams. With 500+ hotels and complex portfolios, Ramirez emphasizes how centralizing audit information and improving system integrations reduces risk, supports compliance, and gives her team the tools to spot fraud and act on trends faster.