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Recent Blogs
Recent Blogs
Breaking Down Silos: How Centralized Data is Driving Hotel Efficiency and Guest Satisfaction
How open platforms and modern data-sharing technologies are enabling hoteliers to access real-time insights,...
Turn Guest Feedback into Insights that Elevate Your Guest Experience
With a business intelligence platform, operators can centralize guest satisfaction scores and correlate with...
Smart Strategies to Unlock Hotel Spa Revenue
Maximize spa profitability with data-driven strategies that align operations, personalize guest experiences,...
Close 2024 Strong: Creative Strategies for Hotel Revenue Teams
Innovative revenue strategies to help hotel operators and revenue managers capitalize on end-of-year travel...
Webinar Recap: Driving Efficiencies with Back Office Automation Tools
Missed the webinar? Here’s a recap of how Otelier's automation tools help hotels streamline operations,...
10 Hotel Operators Using Automation to Cut Costs and Elevate Guest Experiences
Discover how these 10 hotel companies are on the forefront of innovation, using automation to streamline...
Harnessing New Technology for Success in Boutique Hotels
Discover how boutique hotels can harness cutting-edge technology to stand out in a competitive market. From...
Why Data Matters: 8 Ways Analytics Can Elevate Your Hotel Operations
Discover how data is transforming hotel operations—from optimizing efficiency to personalizing the guest...
Why Hospitality Technology Integrations Are Key to Driving Innovation
Poor system integrations and data sharing remain top roadblocks to innovation in hospitality. However, with...
Driving Profitability at Golf Resorts: How Analytics Transform Operations
With business mix shifting, golf resorts are leveraging data analytics to drive smarter decision-making...
Boosting Hotel Profits with BI: Key Insights from Industry Experts
On a recent webinar, experts from Pinehurst Resort, Otelier, and Agilysys discussed how data-driven...
Culture Shift: Moving from Revenue Management to Profit Management in Hospitality
Amid rising costs and stagnant demand, hotels must shift from revenue management to profit management by...
Maximizing Your Presence at Hospitality Conferences: Look Beyond Financial ROI
Realize the full return on your investment in hospitality conferences by focusing on brand recognition,...
What is Corporate Performance Management in Hospitality?
With the right methodologies and metrics, hospitality companies can implement Corporate Performance...
Otelier on the Road: Investigating 2025 Demand Drivers at HDC
At the Hotel Data Conference, speakers suggested hoteliers find pockets of growth in 2025, including areas...
From Revenue to Profit: A Shift in Hotel Commercial Strategy
Amid challenges like flatlining demand and increased pricing pressure, forward-thinking hotel commercial...
Niki Johnson: The State of Hospitality Technology in 2024
At HITEC 2024, Otelier Chief Product Officer Niki Johnson discussed her perspective on the evolving...
Automating Hotel Back Office Functions with Technology
For hoteliers looking to reduce costs and return their focus to the guest experience, there are three...
APAC Hotel Technology: Driving Revenue and Loyalty Through Innovation
At the Maximum Occupancy conference in Australia, leading hotel technology experts discussed how they are...
Seeking Efficiency: Hoteliers Scour HITEC for AI that Streamlines Operations
Long considered laggards in adopting technology, COVID has forced hoteliers to seek out innovative software...
This Week in Hospitality Artificial Intelligence
Some hotel brands, OTAs and technology suppliers are moving at break-neck speed to introduce new AI-driven...
Innovative Hotel Technology to Look for at HITEC 2024
Each year, HITEC provides an unparalleled opportunity for hoteliers to explore the latest technology...
Otelier Announces 2024 Night Auditor of the Year
Christina K. at The Confluence Hotel in Hastings, Minnesota, was selected from nearly 100 nominations in...
‘She’s a Rockstar:’ GMs Shoutout Their Night Auditors
Hoteliers across the industry are heaping praise on their overnight team members as nominations roll in for...
5 Resources for Your 2024 Hotel Business Intelligence Strategy
With these resources, hotel companies can lay the groundwork for a data-driven culture where analytics are...
Top Europe Hotel Technology Trends for 2024
Hotels across Europe are leaning on data and technology to drive the industry forward and improve guest...
Streamline Hotel Budgeting: Why Hoteliers Should Adopt Budgeting Software Now
Prepare for hotel budgeting season by ensuring updated data is streaming between financial systems and that...
5 Reasons to Celebrate Your Night Auditor on May 18
If your night auditor checks these boxes, you should definitely start preparing for Night Auditor...
Hotel Sustainability in the Spotlight on Earth Day
Sustainable hotel companies help care for the planet by consuming fewer resources and avoiding toxic waste....
Total Profit: With Revenue Roadblocks, Operators Shift Focus to Costs
Hoteliers can no longer rely on the healthy revenue growth they’ve experienced over the past few years. To...
Melting Margins: Hoteliers Tackle Rising Costs at AAHOA Conference
Insurance and labor hikes were a consistent topic in Orlando, where executives urged their colleagues to...
13 KPIs a Hotel Business Intelligence Tool Will Help You Track
Here are the top hospitality-specific performance indicators and metrics that you likely won’t see without...
Hunter Conference: Focus on Innovation in Hospitality Technology
The 2024 Hunter Hotel Conference illuminated the dynamic and ever-evolving landscape of the hospitality...
News in Numbers: Data Shows Total Eclipse will be a Stellar Hotel Demand Driver
As commercial teams in eclipse markets gear up for April 8, using data to maximize revenue, sales and...
Democratizing Data: Making Hotel Business Intelligence Accessible Across Hospitality
With modern hotel business intelligence, team members across the organization are empowered to leverage data...
5 Simple Steps to Better Hotel Budgeting and Forecasting
It won’t be long before we’re starting to build our 2025 budgets. Let’s lay the groundwork now for a more...
Using F&B Analytics to Make More Profitable Decisions
F&B Analytics: Four key data points to help hoteliers make smarter decisions to drive profitability in the...
Building a Culture Centered Around Customers
A new, unified platform provides the framework for Otelier’s mission: To help hoteliers optimize their...
Next Up: Turn Your 2024 Budget into a Dynamic Hotel Forecast
You’ve finalized your budget! Let’s unpack steps to making that process easier next time around, plus outline...
Hotel Owners: 5 Ways to Start Saving Money with Back Office Automation Today
There are quick and easy steps to back office automation that hoteliers can implement today that will make...
Navigating the Complexities of Modern Hotel Budgeting and Forecasting
How accurate will your 2024 forecast turn out? Here are some modern hotel budgeting and forecasting processes...
ALIS 2024: Smooth Sailing Ahead in Hotel Industry’s ‘New Normal’
Reports from the first major hotel industry conference of 2024 suggest hoteliers should expect incremental...
Luxury Hotels Focus on Tightening Operations in 2024
As the red-hot demand for luxury services wanes and it becomes harder to drive rates, luxury hotel leaders...
Doug Rice: Use Automated Financial Reconciliation Tools to Discover ‘Found Money’
Automated financial reconciliation involves processes that identify and resolve discrepancies in financial...
Data Continues to Drive Innovation in Hotel Revenue Management
Hotel revenue management leaders are analyzing more data than ever before, which has helped them identify a...
5 Must-Attend Hospitality Conferences in 2024
Looking to stay on top of industry trends and build your professional network? Here are the top 5 hospitality...
Mastering Financial Accuracy with Account Reconciliation Software
As an expensive task for hoteliers to manage manually, automated reconciliation is critical to maintaining...
Modern Hotel Accounting: From Manual to Automated Income Journal Entries
Discover the transformative power of automated income journal entries in modern hotel accounting. Explore...
ILHA Speakers: Luxury Hotels Evolve to Meet New Traveler Demands
Leaders from Marriott, Virgin Hotels, Playa Resorts and others discuss how luxury hotel operators are...
Optimizing Performance: 5 Hotel Business Intelligence Tactics for the Holidays
Here are five ways a hotel business intelligence solution can help you stay on top of winter destination...
5 Hotel Technology Trends That Shaped Hospitality In 2023
From cutting-edge automation to a renewed commitment to sustainability, here’s a recap of the key hotel...
Webinar Recap: 5 Steps To Digital Adoption & Automation In Hotel Operations
A group of hotel operations experts recently uncovered five steps to hotel back office digital adoption that...
5 Trends That Shaped Hotel Commercial Strategy In 2023
The dynamic evolution of hotel commercial strategy in 2023 is the result of a powerful synthesis of data...
The Auditor Is Calling. Here’s Everything You Need To Know to Survive a Hotel Audit
David Lund, the Hotel Financial Coach, outlines accounting procedures hotels should adopt now to ensure they...
The Lodging Conference: Back Office Software is One Solution to Staffing Challenges
Rising operating costs pitted against slowing demand and muted rate growth doesn’t paint a rosy picture for...
Dhaval Chokshi: Strategic Acquisition By Otelier Signals A New Era For the Hospitality Industry
In a recent interview, Chokshi shared insightful details about the company's journey, the strategic decision...
5 Lessons Learned about Hotel Analytics at the 2023 Hotel Data Conference
The stages and hallways of the Grand Hyatt Nashville overflowed with discussions on using hotel analytics to...
Luxury Hotels Group Outlines Road to Total Profit Optimization
The ILHA gathered a group of leaders from luxury hotels to unpack turning all their available data into a...
Next Up for Hotel Revenue Management: Tackling Ancillary Outlets
Revenue managers have built strategies and deployed systems to solve hotel revenue management for hotel...
Hotel Analytics: What Can Hoteliers Really Learn From TrevPAR?
Ancillary revenues are skyrocketing and total revenue figures can help hotels benchmark performance against...
Post COVID, Luxury Resorts are the Place to Be
Post-pandemic, luxury resorts have proven to be the crown jewel of the industry, shattering Average Daily...
Will AI Finally Drive Innovation in Hotel Commercial Strategy?
Artificial Intelligence should help solve long-standing hotel commercial strategy challenges that just won’t...
AI and Hotel Analytics Dominate Discussions at HITEC and HSMAI in Toronto
Otelier is back from a busy week in Toronto talking all things Artificial Intelligence and hotel analytics.
Hotel Night Audit: Celebrating the Unsung Heroes of Hospitality
On May 18, hundreds of hoteliers across the hotel night audit community rallied together to celebrate Night...
How to Hire the Best Night Auditor at Your Hotel
General Manager seeking Hotel Night Auditor. Must love energy drinks and long walks around the property.
Evolution of the Hotel Night Audit Role
With advances in automation, many manual night audit tasks are streamlined, freeing up overnight employees to...
How Automation and Back Office Software Streamlines Communication and Collaboration
Hotel operators are intensely focused on implementing efficiencies, and back office software to increase...
Hoteliers Move Beyond RevPAR for Hotel Business Intelligence
While RevPAR remains a useful metric for measuring a hotel's revenue performance, it should be considered...
Shifting Your Hotel Forecasting Focus to the Bottom Line
As hoteliers prepare budgets, one critical step to hotel forecasting involves analyzing bottom-line data to...
Determining the Most Accurate Data for Hotel Forecasting
As hoteliers prepare budgets, there are new, forward-looking hotel forecasting datasets that can provide more...
How Emerging Segments of Travelers Will Affect Hotel Forecasting
When hotel forecasting, emerging segments of travelers provide new opportunities to drive demand and revenue.
How 4 Hoteliers Align Operational Departments With Hotel Analytics
Diving into the right portfolio-wide hotel analytics will help hoteliers make sense of a dynamic forecasting...
Hotel Business Intelligence: Use New Booking Patterns to Shape Your Forecast
As hoteliers prepare 2023 budgets, this blog series takes a deep dive into the right hotel business...
ALIS Speakers Explore How COVID Changed the Hospitality Industry
Five areas of hospitality industry operations that look different in today’s post-COVID environment.
Automation is Critical to the Hospitality Industry’s Longevity
What the hospitality industry can learn about automation and streamlined efficiencies from Airbnb.
Hospitality Industry Innovation Takes Center Stage at HT-Next in Miami
HT-Next is a unique forum for hotel companies and technology providers to highlight innovation happening...
Webinar Recap: 3 Things You Need to Know About Going Paperless with Hotel Night Audit
Otelier's Jason Freed and Rory Sampair led an informative and interactive conversation about the struggles...
Hotel Analytics: The First Step is Admitting There’s a Problem
Why moving your tools and data into the cloud will help you build the framework for a long and successful...
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