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Bringing BI to Life: How Resorts Are Building a Culture of Data-Driven Decisions

As guest expectations rise and resort operations become more complex, hotel leaders need more than just data – they need actionable insights. In this webinar, we explore how forward-thinking resorts are fostering a culture of data-driven decision-making across departments.
Bringing BI to Life: How Resorts Are Building a Culture of Data-Driven Decisions

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About the Webinar

As guest expectations rise and resort operations become more complex, hotel leaders need more than just data – they need actionable insights that drive smarter, faster decisions. In this webinar, we explore how forward-thinking resorts are fostering a culture of data-driven decision-making across departments – from revenue and operations to spa, F&B, golf, and even accounting.

Otelier is be joined by Scott Campbell, Director of Revenue Management at Hammock Beach Resort, and together they share success stories, real-world use cases, and proven strategies to drive BI adoption, unify teams with centralized data, and create operational efficiencies that lead to increased profitability.

Agenda

How to drive BI adoption and cross-departmental buy-in for smarter, more efficient decisions
Ways to forecast demand and costs across departments like rooms, F&B, spa, and golf
How centralized reporting and analytics can drive revenue and reduce manual work

Featured Presenters

  • Jason Freed
    Hospitality Data Evangelist, Otelier
  • Mark Fry
    Solutions Engineer, Otelier
  • Scott Campbell
    Director of Revenue Management, Hammock Beach Golf Resort & Spa

 

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